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Why Great B2B Customer Experiences are More Important Than Ever
With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/why-great-b2b-customer-experiences-are-more-important-than-ever
20 Important Statistics About B2B Customer Experience in 2020
The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/20-important-statistics-about-b2b-customer-experience-in-2020
Transforme seu Portal B2B em Vantagem Competitiva
Apesar da experiência do cliente B2B ser diferente daquela do cliente B2C, consumidores já começaram a esperar pelo mesmo nível de personalização e experiência intuitiva que estão acostumados a ter...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/transforme-seu-portal-b2b-em-vantagem-competitiva
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective