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7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
10 Keys to Building the Public Sector Technology Journey
In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/10-keys-to-building-the-public-sector-technology-journey
Foundational Elements for Public Sector Digital Transformation
Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/foundational-elements-for-public-sector-digital-transformation
Automated Order Management in B2B Commerce | Liferay
Order management in B2B commerce can be complex, particularly when processes are not automated. Multichannel marketing and keeping up with changing customer demands can prove to be even more...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/automated-order-management-b2b-commerce
Benefits of a DXP 'Best of Breed' Approach | Liferay
IT teams power organisations, being depended on to successfully help digitise their businesses. In turn, tools power IT teams. For IT teams to build effective solutions and efficiently complete...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/dxp-best-of-breed
Personalisation Across Multiple Platforms | Liferay
While research suggests that consumers expect highly personalised experiences, businesses must think on a bigger and more impactful scale in order to retain their customers and continue to generate...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/personalisation-across-multiple-platforms
5 KPIs to Improve Digital Experience | Liferay
All businesses need to have a clear understanding of their customers in order to offer the best possible digital experience. But when you are serving customers digitally, without direct personal...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/kpis-improve-digital-experience
Breaking Barriers: How Low Code is Empowering Business Users in Manufacturing
In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/breaking-barriers-how-low-code-is-empowering-business-users-in-manufacturing
An Insider Look at the Future of Digital Experience in Japan
Note: This interview has been edited and condensed. Following the lift of business travel restrictions in autumn 2022, CEO Bryan Cheung visited the Liferay Japan office in celebration of the...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/an-insider-look-at-the-future-of-digital-experience-in-japan
Why Enabling Autonomous Maintenance is Critical for Great Aftersales Experiences in Manufacturing
For companies in the manufacturing sector, product alone is no longer a sufficient differentiator. While current B2B preferences are shifting toward a more B2C-like experience, it’s becoming...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/enabling-autonomous-maintenance-critical-for-great-aftersales-experiences-manufacturing
Adaptable by Design: Why Composable Architecture Is the Future of IT
Few things are as important for business architecture as flexibility, efficiency, and functionality. Without these elements, business needs can go unmet, and the overall digital experience (both...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/adaptable-by-design-why-composable-architecture-is-the-future-of-it
Why Security Should Be a Business Leader Concern
Security can no longer be an issue only delegated to your IT or SecOps teams. The global average cost of a data breach increased by 2.6% from $4.24 million in 2021 to $4.35 million in 2022,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/why-security-should-be-a-business-leader-concern
Evolving with the Real Estate Industry: How Liferay DXP Meets Current and Future Needs
Standing out in the real estate industry doesn’t just require embracing new technologies, but a comprehensive digital transformation strategy. How can you implement a successful digital strategy...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/evolving-with-the-real-estate-industry-how-liferay-dxp-meets-current-and-future-needs
Demystifying AI – An Introduction for Enterprises
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key takeaways Artificial Intelligence (AI) enables systems to mimic human reasoning and...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/demystifying-ai-an-introduction-for-enterprises
Por qué la seguridad debe preocupar a los responsables de las empresas
El coste medio mundial de una filtración de datos aumentó un 2,6%, pasando de 4,24 millones de dólares en 2021 a 4,35 millones en 2022, lo que representa un riesgo constante e importante para la...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/por-que-la-seguridad-debe-preocupar-a-los-responsables-de-las-empresas
DXP and AI: From Hype to Business Value [Webinar]
The interest in AI has continued to gain steam in recent years, especially since ChatGPT's launch in 2022. For many businesses, however, leveraging AI can feel daunting. So what exactly is AI, and...
https://www-cdn.liferay.com/web/guest/resources/videos/dxp-and-ai-from-hype-to-business-value
Integration: The Foundation for New Experiences with Embasa
Next Steps Integration: The Foundation for New Experiences with Embasa With customers successfully adopting the new digital solution, the expectation is that Embasa will go forward with their plan...
https://www-cdn.liferay.com/web/guest/resources/case-studies/embasa
5 Key Elements of a Great Customer Portal
It’s no secret that it’s become more challenging than ever to keep customers satisfied: 54% of consumers admit that they have higher expectations when interacting with a business than they did...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-key-elements-of-a-great-customer-portal
Why Migrating to Liferay DXP from HCL DX Makes Sense For Your Business
In late 2018, when IBM announced it would be selling a large portion of the company’s software portfolio, including WebSphere Portal, to India-based HCL, the move was met with shock by many in the...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/why-migrating-to-liferay-dxp-makes-sense-for-your-business
How Liferay Helps to Minimize Downtime in Manufacturing
Functional cookies are required for video exhibition. Please update your preferences here. 7 Ways Liferay Drives Aftersales Growth For B2B Manufacturers Request a Demo How Liferay Makes B2B...
https://www-cdn.liferay.com/web/guest/resources/videos/minimizing-unplanned-downtime-in-manufacturing
Tag Makes B2B Ordering Easier with Self-Service with Liferay
Results Implementation We have successfully implemented an e-commerce experience into the B2B space in which we operate. Clients manage their own ordering, which has removed a significant cost for...
https://www-cdn.liferay.com/web/guest/resources/case-studies/tag
Swiss Bank Uses Headless API Technology to Power Their Intranet
Implementation Swiss Bank Uses Headless API Technology to Power Their Intranet A more efficient search experience. Now that all information is centralized in one place, employees can spend less...
https://www-cdn.liferay.com/web/guest/resources/case-studies/bancastato
Azul Linhas Aéreas
Productivity soars for Brazilian airline
https://www-cdn.liferay.com/web/guest/w/azul-linhas-aereas
Revolutionizing Banking Customer Experience: Combining Liferay DXP and Camunda Agentic Automation
Key Takeaways Banks gain the most value when customer-facing experiences and internal automation operate as one connected system. Combining Liferay DXP with Camunda’s agentic automation bridges...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/revolutionizing-banking-customer-experience-liferay-camunda
Liferay DXP vs. Microsoft SharePoint
Microsoft SharePoint and Liferay DXP frequently appear together on enterprise shortlists for intranets, portals, and digital experience initiatives. But beneath the surface, the two platforms are...
https://www-cdn.liferay.com/web/guest/blog/category/liferay-dxp-vs-microsoft-sharepoint
Liferay Named a Leader in the IDC MarketScape for Worldwide AI-Enabled Full-Stack Content Management Systems 2025
Liferay Named a Leader in the IDC MarketScape for Worldwide AI-Enabled Full-Stack Content Management Systems 2025 IDC MarketScape recognizes Liferay for strengths in Enterprise identity depth,...
https://www-cdn.liferay.com/web/guest/w/liferay-named-a-leader-in-the-idc-marketscape-for-worldwide-ai-enabled-full-stack-content-management-systems-2025
Liferay Earns ISO 42001 Certification for AI Management System, Demonstrating Its Commitment to Responsible AI
Liferay Earns ISO 42001 Certification for AI Management System, Demonstrating Its Commitment to Responsible AI Certification validates Liferay’s AI Management System (AIMS) and its approach to...
https://www-cdn.liferay.com/web/guest/w/liferay-earns-iso-42001-certification-for-ai-management-system-demonstrating-its-commitment-to-responsible-ai
Artificial Intelligence and Effective Learning in Industry 4.0
Think back to when modern, digital technology didn’t exist. How did we do our jobs? People would go to work, do the same thing every day, and if they built up enough experience, they would be...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/artificial-intelligence-and-effective-learning-in-industry-4-0
What's the Difference Between a CMS, Portal, and DXP?
Note: This article was last updated January 2026. Key Takeaways DXPs (Digital Experience Platforms) emerged due to the need for both CMS and portal functionality to meet changing customer...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-s-the-difference-between-a-cms-portal-and-dxp-
Broken Sites, Broken Trust: 75% of Visitors Will Flee to a Competitor When a Site Feels Unsafe
Everyday browsing now happens against a louder backdrop of risk. News about phishing, fake shopping sites, and stolen credentials is constant, and convincing lookalike pages are easier to launch...
https://www-cdn.liferay.com/web/guest/blog/category/broken-sites-broken-trust
75% of Visitors Will Switch to a Competitor When a Website Feels Unsafe, Liferay Survey Finds
75% of Visitors Will Switch to a Competitor When a Website Feels Unsafe, Liferay Survey Finds New report shows how small glitches and visual mistakes instantly erode digital trust and drive users...
https://www-cdn.liferay.com/web/guest/w/75-of-visitors-will-switch-to-a-competitor-when-a-website-feels-unsafe-liferay-survey-finds
What Downtime Actually Costs and How to Avoid It
Key Takeaways Businesses need to be prepared in the face of network outages or risk financial consequences, reputational damages, and data loss. Ensuring uptime and business continuity requires...
https://www-cdn.liferay.com/web/guest/blog/category/what-downtime-actually-costs-and-how-to-avoid-it
How Global Companies Are Defending Against DDoS Attacks
Just a few weeks ago, the social media platform X suffered a massive DDoS attack, resulting in intermittent outages. Although this was one of the first big DDoS attacks of 2025, it’s certainly not...
https://www-cdn.liferay.com/web/guest/blog/category/how-global-companies-are-defending-against-ddos-attacks
6 Pillars for a Successful Citizen Relationship Management Platform
Citizens today expect smoother, faster, and friendlier online experiences, just like when they shop online. They want to request a birth certificate from their smartphone, file their income tax...
https://www-cdn.liferay.com/web/guest/blog/category/6-pillars-for-successful-citizen-relationship-management-platform
7 Reasons Why Our Customers Choose Liferay DXP
Note: This article was last updated Oct 2025. Key Takeaways Over 1200+ customers around the world use Liferay DXP as the single platform to streamline their tech stack, as its native capabilities,...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/7-reasons-why-our-customers-choose-liferay-dxp
PaaS: What You Need to Know
Note: This article was last updated Oct 2025. Key Takeaways: Platform as a Service (PaaS) is a cloud computing model to accelerate application development, by providing the tools and...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/paas-what-you-need-to-know
How a Modern Manufacturer Is Scaling for the Future with Liferay DXP
As a crucial mainstay of daily operations, MillerKnoll had developed a customized supplier portal. The portal had seen wide adoption from 450+ global suppliers and 700 employees and, in many ways,...
https://www-cdn.liferay.com/web/guest/resource-hub/case-studies/millerknoll
Grain & Protein Technologies Migrates Dealer Portal to Liferay SaaS
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https://www-cdn.liferay.com/web/guest/resources-hub/customer-stories/grain-and-protein-technologies
FinTech Company Improves Productivity by 80% with Headless Solution
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https://www-cdn.liferay.com/web/guest/gain-credit
Building a COVID-19 Resource Site in Just Two Weeks
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https://www-cdn.liferay.com/web/guest/resources/case-studies/covid-resource-site