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How Genworth Bridges the Gap Between Business and IT
One of my favorite things about Liferay’s annual symposium in North America is the chance to meet new people and hear how they’re solving common challenges that we all face at their companies. This...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/-how-genworth-bridges-the-gap-between-business-and-it
How to Choose a B2B E-Commerce Solution for Your Business
According to Forrester Research, 57% of B2B executives said that their top technology need for investment was an e-commerce platform, making it the highest reported need in the survey. Even though...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-how-to-choose-a-b2b-e-commerce-solution-for-your-business
How Hewlett Packard Enterprise built a partner portal people actually wanted to use…and delivered genuine value realisation.
Channel partners can play an important role for organisations looking to scale and develop their offerings to end users. ‘Managed effectively, channel partnerships either enhance benefits to end...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-how-hewlett-packard-enterprise-built-a-partner-portal-people-actually-wanted-to-use-and-delivered-genuine-value-realisation-
Six Elements of Great Customer Web Portal Software
What is a Modern Customer Web Portal? Customers today want to log in and enjoy a simple and good quality experience. This means it would make a lot of business sense for companies to implement a...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-six-elements-of-great-customer-web-portal-software
Maximizing the Value of Design
When businesses consider how to implement digital transformation, they often focus on the improvement of back-end systems and how to reach customers across multiple channels. However, many...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-maximizing-the-value-of-design
GDPR Compliance: Done Is Better Than Perfect
With the GDPR implementation deadline looming, organizations in both the private and public sector are amping up their efforts in order to achieve GDPR compliance in time.   At the Liferay Digital...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-gdpr-compliance-done-is-better-than-perfect
Is An Open Source CMS Right For Your Business?
In the past decade, enterprises have increasingly turned to open source software (OSS) to replace proprietary solutions, due to four factors: Open source software are more mature The innovation...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-open-source-cms
Enterprise Website Design: 7 Elements to Master
Often, what we consider the “best” examples of website design focus on stunning visuals or original layouts. For enterprises, however, there are functional elements of web design that are much more...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-enterprise-website-design-7-elements-to-master
Four Ways Retail Predictive Analytics Boost Store Performance
Research shows that, more than ever, shoppers want their favorite brands to immediately fulfill or even predict their needs and desires. Purchasing an item is no longer an isolated event, but part...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-four-ways-retail-predictive-analytics-boost-store-performance
Five Retail Technology Upgrades Every Brick-and-Mortar Store Should Make
In the last year, retail companies experienced the sudden and widespread effects of what many are calling the bursting of the “retail bubble.” This has led to numerous store closures and, according...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-five-retail-technology-upgrades-every-brick-and-mortar-store-should-make
Self Service Portal | Liferay
A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-self-service-portal
2022 Digital Transformation Predictions from a B2B Marketing Executive
Marketers are no strangers to change. You’ve operated in a world where consumer preferences are always shifting, where technology is always evolving, and the market is always moving. This has been...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-2022-digital-transformation-predictions-from-a-b2b-marketing-executive
Turn Your Onboarding Headache Into The Start of a Great Relationship
While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-turn-your-onboarding-headache-into-the-start-of-a-great-relationship
Multichannel vs Omnichannel Explained
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key Takeaways Multichannel marketing reaches customers across several platforms, but each channel...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-multichannel-vs-omnichannel
3 Examples of Successful Digital Transformation in Manufacturing
Note: This article was last updated September 2025. Key Takeaways Digital transformation, through the adoption of advanced technologies, will change the way the manufacturing industry operates....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-3-examples-successful-digital-transformation-manufacturing