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What Downtime Actually Costs and How to Avoid It
Key Takeaways Businesses need to be prepared in the face of network outages or risk financial consequences, reputational damages, and data loss. Ensuring uptime and business continuity requires...
https://www-cdn.liferay.com/web/guest/blog/category/what-downtime-actually-costs-and-how-to-avoid-it
How a DXP Can Help You Ensure Compliance With the European Accessibility Act
Key Takeaways The European Accessibility Act (EAA) has officially gone into effect in June 2025. In order to comply with the EAA, businesses need to ensure their solutions meet WCAG 2.1 AA...
https://www-cdn.liferay.com/web/guest/blog/category/how-a-dxp-can-help-you-ensure-compliance-with-the-european-accessibility-act
The DAM Advantage – Why Digital Asset Management Is Critical for Secure Document Sharing in Financial Services
Key Takeaways Security and compliance are non-negotiable in financial services. DAM provides granular access controls, audit trails, and rights management to meet strict regulations like GDPR,...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/why-digital-asset-management-is-critical-for-secure-document-sharing-in-financial-services
SaaS vs PaaS vs IaaS — What’s the Difference?
This post was last updated August 27, 2025.   Key Takeaways Cloud computing takes the burden of costly infrastructure management off of businesses and offloads it to a third party vendor. Cloud...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-s-the-difference-between-saas-and-paas
Liferay Experience Cloud: The Next Evolution in Delivering Digital Experiences at Scale
PLEASE NOTE: The naming of Liferay's offerings have changed. For information and details on our current our deployment options, please visit our <<Offerings page>>. For more than a decade, we’ve...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/what-is-liferay-experience-cloud
A Smooth Transition: Migrating from HCL DX to Liferay DXP
Co-authored by Philip Cheshire, CEO, Asponte Technology Migrating from HCL Digital Experience (DX) to Liferay Digital Experience Platform (DXP) can feel like a daunting task, but with the right...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/a-smooth-transition-to-liferay-dxp
How Micro-Engagements Will Forever Change Customer Experience
In my last post, I introduced the idea of customer experience micro-engagements—targeted, highly personalized interactions—and how persona-driven strategies would soon evolve to those that reflect...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-micro-engagements-will-forever-change-customer-experience
Best Practices for Managing a Single Content Repository
For large enterprises with global teams, managing digital assets effectively is a daunting task. Content is often stored in disparate repositories, requiring employees to upload assets multiple...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/best-practices-for-managing-a-single-content-repository
Optimizing Business Processes With Form-Based Applications
Sometimes when we take pictures, we surface small pieces of what we’re experiencing. But the world we see is much bigger than the pictures we take. There’s a huge opportunity within business...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/optimizing-business-processes-with-form-based-applications
Outpace Disruption: 3 Digital Transformation Use Cases for Wealth Management
Digital Transformation has come for the Wealth Management industry and no firm will be left untouched. The Great Wealth Transfer is looming. Massive client behavior changes have already started....
https://www-cdn.liferay.com/web/guest/blog/current-experiences/outpace-disruption-3-digital-transformation-use-cases-for-wealth-management
The State of Digital Transformation in Wealth Management - 2023
Continued Post-Pandemic Market Uncertainty It’s an understatement to say that the wealth management industry is in the midst of significant change. Between digital transformation and the Great...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/the-state-of-digital-transformation-in-wealth-management
How to Evaluate Website Platforms
The evaluation system for website platforms can be vastly different depending on your organization’s culture and the personalities of your project management team. By laying out a standardized...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-how-to-evaluate-website-platforms
7 Technical Questions to Ask in Your Portal Evaluation
If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/7-technical-questions-to-ask-in-your-portal-evaluation
Agentic AI: What's Next in AI
Note: This article was last updated on 8/19/2025. Key Takeaways: Agentic AI, the next progression in AI, has the autonomy to make decisions and take actions on its own. Agentic AI will be able...
https://www-cdn.liferay.com/web/guest/blog/category/agentic-ai-what-s-next-in-ai
Do You Actually Need a Low-Code Platform?
Low-code development shows no signs of slowing down. In fact, 70% of new business applications will use low-code/no-code technologies by 2025, up from just 20% in 2020. A number of factors play...
https://www-cdn.liferay.com/web/guest/blog/category/do-you-actually-need-a-low-code-platform
Open Source and the Value of a Strong Community
Liferay has been passionate about open source since the first version of our product, and every year we find that collaborating with our community ultimately creates products that are better for...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-open-source-and-the-value-of-a-strong-community
Partner Pulse: How Aixtor Builds Telecom-Grade DXPs – and What Every Enterprise Can Learn
Welcome to this edition of Partner Pulse, where we sit down with leaders from our global partner network to explore the latest in digital transformation. In this interview, filmed at Liferay SKO...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/partner-pulse-how-aixtor-builds-telecom-grade-dxps
The Importance of Responsible AI: Benefits, Principles, and Compliance
Key Takeaways Responsible AI is critical to ensure AI systems are developed and used ethically and legally. Beyond ensuring compliance, responsible AI can also provide financial benefits and build...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-importance-of-responsible-ai-benefits-principles-and-compliance
5 Ways to Improve Citizen Experiences in the Public Sector
Citizens are looking for convenient, secure, and fast digital services, like what they experience from the private sector. But a recent study from Deloitte found that across 13 countries, customer...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-ways-to-improve-citizen-experiences-in-the-public-sector
The Evolution of the Plugin Model — And Why It Needed to Evolve in the First Place
Sometimes I sit and reflect: what made me fall in love with Liferay? Maybe that sounds like a strange way to pass the time. But after almost 15 years of developing expertise in Liferay, it’s fair...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/the-evolution-of-the-plugin-model
Thinking Beyond the Campus: Leveraging Existing Technology to Improve the Student Experience
Universities across Australia are facing a common challenge: students are raising their digital standards, and institutions are racing to keep up. A report by Great State reveals that 91% of...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/leveraging-existing-technology-to-improve-student-experience
Encouraging Collaboration and Innovation: The Impact of Digital Transformation on Research
From online databases that make accessing journals easier to advanced data analysis software that allows researchers to process complex datasets with unprecedented speed, digital tools have been...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/encouraging-collaboration-and-innovation-the-impact-of-digital-transformation-on-research
Making the Business Case for Digital Transformation in Universities: ROI and Beyond
Universities across Australia have started investing more in digital technologies. But there’s a key difference between just digitising existing processes and fully embracing digital...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/making-the-business-case-for-digital-transformation-in-universities-roi-and-beyond
The Top 6 Trends That Will Shape the Student Experience in 2025
78% of university students polled by KPMG said that the pandemic has changed their student experience expectations, and 75% believe that the “university of the future” won’t resemble today’s...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/top-6-trends-that-will-shape-the-student-experience-in-2025
Building A Strong Culture in a Remote Workforce
COVID-19 has transformed much about the world, but it hasn’t shifted the need for your business to have a strong, resilient, and positive work culture. As businesses grapple with new pressures to...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/-building-a-strong-culture-in-a-remote-workforce
Staying Nerdy Viva La Vida(ray)
On the outside, our teams may just look like talented developers, marketers, and analysts but dig deep and you’ll find amazing musicians, video editors, and even a flamenco dancer! Our team in...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/-staying-nerdy-viva-la-vida-ray-
7 Reasons Why Financial Services Needs Digital Transformation to Survive
There have been many factors that have accelerated digital transformation in the financial services industry recently. While financial companies have typically been product-centric and relied...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-7-reasons-why-financial-services-needs-digital-transformation-to-survive
Measuring Employee Engagement
Employee engagement can have a tangible impact on your bottom line - from recruitment costs to the experience delivered to your customers, it’s a critical part of any organisation. But how do you...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/-measuring-employee-engagement
5 E-Commerce Strategies B2B Leaders Use to Overcome Market Challenges
Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-5-e-commerce-strategies-b2b-leaders-use-to-overcome-market-challenges
5 E-Commerce Strategies B2B Leaders Use to Overcome Market Challenges
Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-5-e-commerce-strategies-b2b-leaders-use-to-overcome-market-challeng-1
How Genworth Bridges the Gap Between Business and IT
One of my favorite things about Liferay’s annual symposium in North America is the chance to meet new people and hear how they’re solving common challenges that we all face at their companies. This...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/-how-genworth-bridges-the-gap-between-business-and-it
How to Choose a B2B E-Commerce Solution for Your Business
According to Forrester Research, 57% of B2B executives said that their top technology need for investment was an e-commerce platform, making it the highest reported need in the survey. Even though...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-how-to-choose-a-b2b-e-commerce-solution-for-your-business
How Hewlett Packard Enterprise built a partner portal people actually wanted to use…and delivered genuine value realisation.
Channel partners can play an important role for organisations looking to scale and develop their offerings to end users. ‘Managed effectively, channel partnerships either enhance benefits to end...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-how-hewlett-packard-enterprise-built-a-partner-portal-people-actually-wanted-to-use-and-delivered-genuine-value-realisation-
Six Elements of Great Customer Web Portal Software
What is a Modern Customer Web Portal? Customers today want to log in and enjoy a simple and good quality experience. This means it would make a lot of business sense for companies to implement a...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-six-elements-of-great-customer-web-portal-software
Maximizing the Value of Design
When businesses consider how to implement digital transformation, they often focus on the improvement of back-end systems and how to reach customers across multiple channels. However, many...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-maximizing-the-value-of-design
GDPR Compliance: Done Is Better Than Perfect
With the GDPR implementation deadline looming, organizations in both the private and public sector are amping up their efforts in order to achieve GDPR compliance in time.   At the Liferay Digital...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-gdpr-compliance-done-is-better-than-perfect
Is An Open Source CMS Right For Your Business?
In the past decade, enterprises have increasingly turned to open source software (OSS) to replace proprietary solutions, due to four factors: Open source software are more mature The innovation...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-open-source-cms
Enterprise Website Design: 7 Elements to Master
Often, what we consider the “best” examples of website design focus on stunning visuals or original layouts. For enterprises, however, there are functional elements of web design that are much more...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-enterprise-website-design-7-elements-to-master
Four Ways Retail Predictive Analytics Boost Store Performance
Research shows that, more than ever, shoppers want their favorite brands to immediately fulfill or even predict their needs and desires. Purchasing an item is no longer an isolated event, but part...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-four-ways-retail-predictive-analytics-boost-store-performance
Five Retail Technology Upgrades Every Brick-and-Mortar Store Should Make
In the last year, retail companies experienced the sudden and widespread effects of what many are calling the bursting of the “retail bubble.” This has led to numerous store closures and, according...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-five-retail-technology-upgrades-every-brick-and-mortar-store-should-make
Self Service Portal | Liferay
A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-self-service-portal
2022 Digital Transformation Predictions from a B2B Marketing Executive
Marketers are no strangers to change. You’ve operated in a world where consumer preferences are always shifting, where technology is always evolving, and the market is always moving. This has been...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-2022-digital-transformation-predictions-from-a-b2b-marketing-executive
Turn Your Onboarding Headache Into The Start of a Great Relationship
While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-turn-your-onboarding-headache-into-the-start-of-a-great-relationship
Multichannel vs Omnichannel Explained
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key Takeaways Multichannel marketing reaches customers across several platforms, but each channel...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-multichannel-vs-omnichannel
3 Examples of Successful Digital Transformation in Manufacturing
Note: This article was last updated September 2025. Key Takeaways Digital transformation, through the adoption of advanced technologies, will change the way the manufacturing industry operates....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-3-examples-successful-digital-transformation-manufacturing
Ways to Improve Customer Service in Banks | Liferay
There are more than 5,000 banks and savings institutions to choose from in the United States, nearly 1,500 banks in Germany, more than 400 in Ireland, and 53 in Australia. Simply put, there’s a lot...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-improve-customer-service-in-banks
What’s New with Liferay DXP: Q1 2023 Release
Welcome to our newest blog post series, where we dive into release information for Liferay DXP, focusing on Architecture, Commerce, and Experience changes. This series highlights the business...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/-what-s-new-with-liferay-dxp-q1-2023-release
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective-1
Partner Pulse: How Aggity Breaks Down Silos and Builds Smarter Experiences
Welcome to another edition of Partner Pulse, our interview series spotlighting Liferay’s global partner community. This time, we sat down with Paola Sánchez, Director of Alliances at aggity. Based...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-how-aggity-breaks-down-silos-and-builds-smarter-experiences
Navigating the Digital Experience Landscape: Liferay's Position in the 2025 Voice of the Customer for DXPs
Helping organizations build better digital experiences is what we do at Liferay—whether that’s powering customer portals, intranets, or websites. But we also know that what matters most is how our...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-2025-voice-of-the-customer-for-dxps
Partner Pulse: From Brazil to North America – Objective Group’s Journey to Rising Star
In this edition of Partner Pulse, we speak with Ramon Tramontini, President of International Operations, and Rafael Gomes, Head of Business Development at Objective Group. Objective Group was...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-from-brazil-to-north-america-objective-group
Partner Pulse: How Technopolis Embraces Digital Transformation with Liferay
Key Takeaways 15 Years of Experience: Technopolis has been working with Liferay since 2006, offering scalable solutions in the telecommunications, utilities, and other sectors. Cloud Scalability:...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-how-technopolis-embraces-digital-transformation
Conquering Technical Debt & Legacy Systems: A Roadmap to Modernizing Your Digital Foundation
The weight of technical debt and the challenge of modernizing legacy systems can feel like an insurmountable obstacle, but it doesn't have to be. Recently, Liferay and Veriday teamed up for a joint...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/conquering-technical-debt-legacy-systems-a-roadmap-to-modernizing-your-digital-foundation
Partner Pulse: TCS Interactive on AI, Headless CMS, and Personalization
Welcome to this edition of “Partner Pulse”, where we sit down with leaders from our global partner network to explore the latest in digital transformation. For this interview, we’re joined by Sipin...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-tcs-interactive-ai-headless-cms-personalization
Faster Repairs and Happier Customers: The Benefits of a DAM-Driven Service Portal in the Durable Goods Sector
When a critical machine like a refrigerator, oven, or washer fails on a durable-goods line, every minute of downtime costs thousands in lost productivity. Yet despite having comprehensive technical...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/faster-repairs-happier-customers-benefits-of-dam-driven-service-portal-durable-goods
Unifying Agile Collaboration and Digital Experiences with Liferay DXP and Camunda Agentic Orchestration
Key Takeaways Automation without fragmentation. Many organizations are “almost” automated but stuck with fragile, siloed workflows. Liferay and Camunda unify front-end experiences and back-end...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/agile-collaboration-digital-experiences-liferay-dxp-camunda-agentic-orchestration
Digital Transformation in Nonprofits: Addressing the Digital Divide in Australia's Not-for-Profit Sector
Key Takeaways The digital divide is widening in Australia’s nonprofit sector, with larger organisations advancing while many smaller NFPs struggle with limited resources and fragmented systems....
https://www-cdn.liferay.com/web/guest/blog/current-experiences/digital-transformation-in-nonprofits-digital-divide-australia
Partner Pulse: How VASS is Navigating LATAM’s Digital Divide
Welcome to this edition of Partner Pulse, where we sit down with leaders from our global partner network to explore the latest in digital transformation. In this interview, we’re joined by Sergio...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/partner-pulse-vass-navigating-latam-digital-divide
Abandonment Nation: 73% Skip Purchases When Digital Journeys Become Annoying, New Liferay Survey Reveals
Click to apply. Upload an ID. Re-enter details the company already has. What was meant to be a shortcut starts to feel like extra work. People bounce between screens, fix avoidable errors, and...
https://www-cdn.liferay.com/web/guest/blog/category/abandonment-nation-73-skip-purchases-when-digital-journeys-become-annoying-new-liferay-survey-reveals
5 Key Considerations When Using Open-Source Technology to Launch Enterprise Solutions
Key Takeaways Although you may think of open-source technology as more cost-efficient or even “free software,” you need to take into account security, compliance, operational resilience, and legal...
https://www-cdn.liferay.com/web/guest/blog/category/5-key-considerations-when-using-open-source-technology-to-launch-enterprise-solutions

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